customer

Customer Photos or Documents

How to Capture Customer Photos or Documents On-Site and Store Them Safely

In many field-based workflows, teams treat on-site customer photos and documents collection as a crucial task. But capturing and organizing everything securely often turns messy. MAPOG, especially its Mobile Data Collection workflow, solves this by giving teams a smooth, structured, trackable, and safe way to handle customer documents on-site. Key Concept: Why Customer Documents Onsite … Read more

how to collect correct customer details without manual mistakes

How to Collect Correct Customer Details Without Manual Mistakes

Accurate customer details are the backbone of reliable surveys, market analysis, and business decision-making. However, traditional paper-based methods and manual data entry often lead to errors such as missing information, incorrect locations, and delays in processing. As a result, it has become challenging to collect correct customer details becomes challenging when data is handled manually, … Read more

Cover image

How to Combine All Customer Data from the Field Into One Clean Map

To combine all the customer data from the field is a common challenge for organizations. Teams collect location details, service feedback, and on-site observations through a mix of mobile apps, paper forms, and spreadsheets, but this mix of formats often leaves the data scattered and hard to interpret.  A unified map solves this problem by … Read more

Cover image with article title and MAPOG screenshots showing customer location assignments to field teams.

How to Assign Customer Locations to Field Teams for Surveys

Efficient field surveys start with a clear plan, so you need a simple and accurate way to assign customer locations to field teams. When each member knows where to go, your operations move faster, data quality improves, and field time decreases. This structured approach strengthens tracking, balances workloads, and improves coverage. You can manage all … Read more